FAQ’s - Hive Electronics LLP

FAQ’s

Q1: Are Hive Electronics products compatible with all devices?
Yes, our chargers, power banks, and cables support a wide range of devices, including smartphones, tablets, and accessories.
Q2: Do your fast chargers support Apple and Samsung devices?
Yes, our chargers are optimized for Apple Fast Charge, Samsung Super Fast Charging, and other major brands.
Q3: How safe are your charging products?
All our products feature overcharge, short-circuit, and overheating protection to ensure maximum safety.
Q4: Do you offer bulk orders for businesses?
Yes, we specialize in bulk manufacturing, OEM, and white-label solutions for brands, retailers, and distributors.
Q5: Are your power banks allowed on flights?
Yes, our 10,000mAh and 20,000mAh power banks comply with airline regulations for carry-on luggage.
Q6: If i charge my phone using a 3.4A charger instead of 2.4A charger, will it be charged faster ?

No. This is a myth. Untill your phone supports a fast charging technology, the maximum current withdrawn from the charger to charge a Phone/Tablet/Powerbank will be 2.4A. A charger with higher output is only used to charge more than one number of devices simultaneously.

Q7: If i am using a genuine 2.4A charger, will my phone be charged 1% in 1 minute ?ead of 2.4A charger, will it be charged faster ?
This entirely depends on the handshaking between the charger cable and mobile handset being charged. If the handset is properly responding to the charger and current being withdrawn is optimum as per the battery level, then a good quality charger can just assure the phone being charged properly. Also the increase in percentage also depends whether the phone is being used or not being used. Using a phone means the battery also keeps on getting discharged.
Q8: The charger instead of charging the phone, is sucking the current out of my battery ? one be charged 1% in 1 minute ?ead of 2.4A charger, will it be charged faster ?
The charger cirucit is not capable to suck current back from the phone. The actual scenario is that the phone is being discharged faster than the charging rate. Hence the even while charging symbol comes on the phone, due to extensive usage the discharge rate is higher than the charging rate. You just have to switch to higher amoere charger or replace the charger because ofdamaged charger.
Q9: If i use a Qualcom 3.0 technology based charger, will it fast charge all my devices like One Plus, Vivo, Oppo ?
No. This a myth. There are various protocols in the market for fast charging like Qualcom Quick Charge 2.0, Qualcom Quick Charge 3.0, VOCC, Dash Charging. All these protocols run on a handshaking mechanism between the charger cable and the handset. If the chipset in the the charger responds to the battery management system of the device, it triggers a signal sand enables the charger to switch to 9V/12V instead of 5V enabling quick/rapid/fast charging.
Q10: How is the current split and shared when two devices are plugged into a dual USB 2.4A capacity ?
It entirely depends upon the devices being charged and there battery condition. The chargers splits up the current(Its total capacity) on the basis of the demand that arises from the device being charged. But, if it is mentioned on the charger, for 1.0A or 2.0A then it means that the current being withdrawn from that particular slot of the charger is limited to the value being written on the charger.
Q11: How do I know if a particular cable will be compatible with my charger ? How do I avoid a mismatch ?
It is always suggested to use the cable that is being given with the charger to charge your phone as data cable plays a major role in charging your phone.
Q12: Should chargers be sold on basis of battery size of smartphone?
Yes absolutely. Any battery size more than 2800 MAH shall be given a 2.1A/2.4A charger. Most of the smart phone devices that do not follow a fast charging protocol are limited to withdrawing 2.4A current out of the charger. Incase multiple high battery capacity devices needs to be charged in that scenario, 3.4A charger shall be sold. Incase the smart phone is based on a fast charging protocol, then the charger which follows that protocol shall be sold only.
Q13: Will it harm the phone battery if I plug in a 3.4A output into a phone that requires less than 2A eg iphone ?
No. There is no harm in that. When we say that it is a 3.4A charger, it means that the upper limit of the charger is 3.4A. The phone for ex. Iphone has nothing to do with the upper limit of the charger. It will take charge out of the charger only as per its requirement. How much current will be withdrawn from the charger, will be decided by the phone/device that is being charged.

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Address- A-4/R, Sector-80 | Phase-II | Noida | U.P.| India - 201305
Phone +91-9654480764
Email- sales@hiveindia.net